Manaslu Treks & Expedition puts your trust above everything. When you trek with us, you are not just buying a package; you are choosing a team that treats you like family. We know planning an adventure in Nepal means sharing personal details, health information, and booking commitments. We promise to handle every part of this process with honesty, care, and respect, while making your experience truly hassle-free.
Information We Collect
To arrange your trek smoothly, we may ask for:
- Basic details: name, email, phone number, and emergency contact.
- Passport details: only when required for official trekking permits (as per Government of Nepal rules).
- Health and dietary preferences: to ensure safety and comfort during your trek.
We do not collect unnecessary information. Everything we ask is directly linked to providing a safe and well-organized trip.
How Your Information is Used
Your information is used only for:
- Processing permits and official paperwork.
- Making lodge and transportation bookings.
- Keeping you informed about trek plans and updates.
- Providing support in case of emergencies.
Your personal documents and details are never sold, rented, or misused. They are used only to serve you better.
Data Protection
- Your information is stored securely.
- We do not keep unnecessary copies after your trek is complete.
- Only trusted staff members handling your booking can access your details.
- We never forward your documents to anyone other than official permit offices or trusted service partners.
In short: your information stays safe with us.
Your Rights
- You can ask us anytime to update or delete your details.
- If you change your mind after booking, we will respect your decision without question.
- Contact us at info@manaslutreks.com or +9779869225929 to make changes.
Terms and Conditions
Booking Policy
- No advance payment is required to book your trek.
- You can confirm your trip online and pay only after arriving in Nepal.
- This policy gives you full peace of mind while planning.
Cancellation and Refund Policy
Travel plans can change, and we understand that. Our cancellation terms are flexible and fair:
- Cancel at least 5 days before departure: no cancellation fee.
- Cancel within 5 days: you can postpone your trek or transfer payment to a later date.
- No unnecessary questions or penalties, your comfort comes first.
This flexibility makes us one of the few genuine companies in Nepal that values your freedom.
Postponement Policy
- Postpone your trek to any future date.
- Transfer your booking to a family member or friend.
- All without extra charges.
Trekking Itinerary and Flexibility
The Himalayas are beautiful but unpredictable. Weather, trail conditions, or personal health may require changes.
- We may adjust routes for safety, but always in consultation with you.
- Trekkers may also request to extend or shorten the itinerary, and we will do our best to arrange it.
Safety and Insurance
- We strongly recommend all trekkers purchase travel insurance that covers high-altitude trekking, medical emergencies, and evacuation.
- Our guides are trained in first aid and altitude safety.
- We carry a first-aid kit and maintain daily health checks for our clients.
Responsibility
- Manaslu Treks & Expedition is a licensed and registered company under the laws of Nepal.
- We take full responsibility for organizing your trek with safety and professionalism.
- However, we are not liable for circumstances beyond our control such as flight delays, natural disasters, or political strikes.
Our Promise
- Hassle free service from start to finish.
- No advance payment required.
- No cancellation fee if you cancel at least 5 days before departure.
- Flexible postponement or changes without unnecessary questions.
- Respect for your privacy and documents at all times.
